Telemarkting GOTTSMANN

Sales training for telephone sales personnel and call centre personnel

Goal: Sales and advice.

Participants will be convincing and confident on the telephone. They will be able to sell successfully and give advice competently.

From the contents:

Spezial elements in telephone sales.

Means of personality on the telephone
Balanced conversation between the two parties
Important criteria
Argumentation on the telephone
'Finishing' techniques
Selling signals
Objections and complaints
Putting it all to work

Telemarketing GOTTSMANN - Nordwall 6, 46399 Bocholt - Tel. 0 28 71 / 2 49 80